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Employee Corner


  • What is Non-Medical Home Care?

    You’re the family caregiver—the daughter who makes sure dad gets to the doctors, the son who stops by after work to tuck mom safely in at night, or the person responsible for ensuring Aunt Elsie eats nutritious meals. We know you want to provide the best care for your senior loved one and we know that you have a lot of choices. Sometimes, just getting the answers and information you need can be exhausting.

    Allow us to assist you in obtaining accurate information on non-medical home care.

    Non-medical home care providers make it logistically possible for elders to stay in familiar surroundings rather than uprooting them from their homes before it’s necessary. It allows your loved ones who require assistance to remain vibrant and engaged in the greater world.

    Trusted Hands Senior Care provides non-medical home care, such as personal care, homemaker or companionship services provided by professionally trained and certified caregivers.

    We assist with ADL’s (Activities of Daily Living) and IADL’s (Instrumental Activities of Daily Living):

    ADLs are basic activities and functions performed on a daily basis that are usually done without assistance. The six ADLs are:

    • eating
    • dressing
    • bathing
    • toileting
    • transferring
    • continence

    IADLs, on the other hand, are those activities instrumental to our daily routines such as:

    • driving
    • preparing meals
    • doing housework
    • shopping
    • managing finances
    • managing medication
    • using the telephone
  • What can I expect on the first home health care visit?

    At Trusted Hands Senior Care, a thorough interview and evaluation is part of our coordinated approach to managing your overall health status. Upon request, we will come to your desired located within the first 24 hours of contacting us to perform an assessment of your needs.

    In conducting this assessment, we will devise a care plan that fits your needs.

  • Will Trusted Hands Senior Care create a care plan just for me or my loved one?

    After conducting an initial assessment, a thorough walk-thru of your needs, likes and dislikes will be documented for the Trusted Hands Senior Care team to follow daily. We are flexible to change the clients care plan whenever that is requested.

  • How often will my home health care visits be?

    The frequency of home care visits and the services provided will be based on your needs. We are flexible and can provide service 24 hours a day, 7 days a week. If the client or guardian wishes to change your care plan by increasing or decreasing the number of visits or services provided, Trusted Hands Senior Care can edit your care plan to provide you with the best health care for your needs.

  • Who is eligible for non-medical home care?

    You, your loved one and/or appointed representative, feels the client requires the help or supervision of another person, the client is bedbound/homebound, or you use a supportive device such as a cane or walker. Our caregivers are professionally trained representatives that can assist with:

    • Assistance with a safe bathing environment
    • Assistance with daily grooming and hygiene needs
    • Assistance with dressing
    • Assistance with walking
    • Fall Prevention
    • Posture positioning
    • Preparing meals
    • Light housekeeping
    • Assistance with activities of daily living
    • Running errands (prescription pick-up, grocery shopping, etc)
    • Personal Care
    • Transportation
    • Medication Reminders
    • Companionship
    • Respite Care

    And more!

  • What does “homebound status” mean?

    Essentially, your condition should be such that there exists a “normal inability to leave home” and doing so would require considerable and taxing effort. Generally speaking, you would be considered homebound if you have a condition due to an illness or injury that restricts your ability to leave home without the aid of an assistive device (such as crutches, canes, walkers or wheelchairs), without the assistance of another person, or if leaving the home is medically inadvisable.
    You can leave the home as often as you need for medical treatment that cannot be provided in the home. Further, you are allowed brief and infrequent absences from the home for some non-medical reasons, such as an occasional trip to the barber/beauty shop, to attend church, or for unique family events (like a graduation).

  • Who pays for home health care services?

    Generally speaking, non-medical home care expenses are private pay.

    If you meet certain eligibility requirements, long-term care insurance such as AARP or Nationwide Financial or your private insurance may cover non-medical home care expenses. Check to learn more about their specific eligibility requirements.

  • What qualifies as a “home” when home health care is being considered?

    A patient’s residence is wherever he or she makes a home. This may be a house, an apartment, a relative’s home, a home for the aged, or some other type of institution. However, a hospital, skilled nursing facility (SNF) or intermediate care facility (ICF) is not considered the patient’s home.