FAQ

1. What can I expect on the first home health care visit?

At Trusted Hands Senior Care, a thorough interview and evaluation is part of our coordinated approach to managing your overall health status. Upon request, we will come to your desired located within the first 24 hours of contacting us to perform an assessment of your needs.

In conducting this assessment, we will devise a care plan that fits your needs.

2. Will Trusted Hands Senior Care create a care plan just for me or my loved one?

After conducting an initial assessment, a thorough walk-thru of your needs, likes and dislikes will be documented for the Trusted Hands Senior Care team to follow daily. We are flexible to change the clients care plan whenever that is requested.

3. How often will my home health care visits be?

The frequency of home care visits and the services provided will be based on your needs. We are flexible and can provide service 24 hours a day, 7 days a week. If the client or guardian wishes to change your care plan by increasing or decreasing the number of visits or services provided, Trusted Hands Senior Care can edit your care plan to provide you with the best health care for your needs.

4. What does “homebound status” mean?

Essentially, your condition should be such that there exists a “normal inability to leave home” and doing so would require considerable and taxing effort. Generally speaking, you would be considered homebound if you have a condition due to an illness or injury that restricts your ability to leave home without the aid of an assistive device (such as crutches, canes, walkers or wheelchairs), without the assistance of another person, or if leaving the home is medically inadvisable.
You can leave the home as often as you need for medical treatment that cannot be provided in the home. Further, you are allowed brief and infrequent absences from the home for some non-medical reasons, such as an occasional trip to the barber/beauty shop, to attend church, or for unique family events (like a graduation).

5. Who pays for home health care services?

Generally speaking, non-medical home care expenses are private pay.

If you meet certain eligibility requirements, long-term care insurance such as AARP or Nationwide Financial or your private insurance may cover non-medical home care expenses. Check to learn more about their specific eligibility requirements.

6. What qualifies as a “home” when home health care is being considered?

A patient’s residence is wherever he or she makes a home. This may be a house, an apartment, a relative’s home, a home for the aged, or some other type of institution. However, a hospital, skilled nursing facility (SNF) or intermediate care facility (ICF) is not considered the patient’s home.

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